Return & Exchange Policy

  • We know that you love our products. However, we also understand that online purchases are not always as per your expectations, or you simply changed your mind and you just want to exchange it!
  • You can initiate an exchange request with us within 24-48 hours after the product has been delivered to you. 
  • The reverse shipping and handling costs will be borne by Multiple.pk. Customers is not required to pay anything. So you can try our products risk free.
  • Following are the terms and conditions under which multiple.pk would accept exchanges.

Exchange & Return Terms & Conditions

  • Exchange claim can be initiated within 24-48 hours, after the product gets delivered.
  • Products should not be used and in sealed pack condition.
  • Returns should be sent in a protective box to avoid damage to the product(s) during transit.
  • Exchange shipment should contain the actual product along with any accessories, original price tags, labels and invoice.
  • Exchange claim should be raised via email at info@multiple.pk or Contact us via call or WhatsApp : +92-300-0645645
  • Upon receiving the product at our warehouse, we would check the condition of the product for exchange claim eligibility. A confirmation communication would be sent to the customer through Email / Call / WhatsApp